Operations Associate, Flexdrive
On-site
Core
Provide in-person customer support and manage vehicle operations for Lyft drivers at local Flexdrive facilities.
Role type
Operations Associate (Customer Service & Fleet Operations)
Builds
Express Drive rental program for Lyft drivers
Domain
Ride-sharing / Mobility
Required skills
in-person customer service, vehicle inspection, fleet management, problem-solving, verbal communication
Preferred skills
ride-sharing experience, multilingual proficiency
Technologies
telematics systems, fleet management software
Responsibilities
Assist customers with car rental process (check-in, vehicle assignment, returns), prepare rental vehicles (fueling, cleaning, inspections), manage vehicle lot organization and transportation, flag vehicle issues and program challenges
Seniority
Entry-level / Individual Contributor