IT Support Engineer (Development Focused) Business Unit: Controls Solutions
Core
IT Support Engineer performing basic programming, scripting, and technical support for automation, system integration, and end-user hardware/software issues.
Role type
IT Support Engineer (Development Focused)
Builds
automation scripts, simple utilities, dashboards, and system integrations
Domain
HVACR technology and cold chain solutions
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
C# .net, VB.net, JavaScript, PHP, SQL Database, Windows operating systems, LAN/WAN networks, computer hardware and software knowledge
Preferred skills
CCTV systems, Tress system, Axtrax physical access control system, ITIL, MCSA, CCNA, Azure Administrator, PMP, ServiceNow, task automation for systems administration
Responsibilities
Develop and implement software and hardware initiatives to improve operational efficiency; Install, configure, and maintain computer hardware, printers, and related peripheral equipment; Provide technical support to end users for software, hardware, and system-related issues; Perform and manage preventive and corrective maintenance for computer equipment, printers, and servers; Identify, recommend, and implement IT solutions in collaboration with business departments; Administer user accounts, access rights, and permissions across multiple information systems; Maintain accurate inventory records for IT-approved hardware and equipment; Administer and maintain physical access control systems; Administer and maintain CCTV systems; Manage vendor relationships
Seniority
Mid-level, hands-on IC
