Intern
Core
Supporting end users with IT hardware, device configuration, and general computing issues to enable business operations.
Role type
IT Intern (End User Computing)
Builds
IT service catalog support and end-user computing solutions
Domain
IT Services / End User Computing
Deliverable
client delivery
Required skills
Hardware configuration, ticket management, end-user support, stakeholder communication, project coordination
Preferred skills
Understanding of enterprise computing standards, familiarity with IT service catalogs
Responsibilities
Configure primary and peripheral devices for new hires and office moves; update and close support tickets; assist in regional IT requirement discussions; communicate IT initiative updates to end users; educate end users on technology capabilities; report challenges to management.
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