Patient Access Representative
Core
Support functions for the service department including referral creation, insurance verification, authorization procurement, and pre-service patient contact.
Role type
Patient Access Representative
Builds
Patient encounters and referrals across multiple Driscoll Children's Hospital locations
Domain
Healthcare administration
Required skills
Insurance verification, authorization procurement, patient demographic collection, financial data entry, appointment scheduling, outbound calling, Epic system navigation, cash handling
Responsibilities
Verify patient insurance benefits and document findings, create patient encounters in accounting systems, collect out-of-pocket expenses, confirm appointment times, validate insurance authorizations, update data discrepancies in Epic, balance cash box and process payments
Seniority
Entry-level, operational support