Patient Access Representative
Core
Support functions for the service department including referral creation, insurance verification, authorization procurement, and pre-service patient contact.
Role type
Patient Access Representative
Builds
Patient encounter records, referral data, and financial documentation within Epic systems
Domain
Healthcare administration / Patient access
Deliverable
product features
Required skills
Insurance verification, authorization procurement, patient demographic collection, financial data entry, appointment confirmation, outbound calling, data validation, cash handling
Preferred skills
None stated
Technologies
Epic
Responsibilities
Verify patient insurance benefits and document findings, create patient encounters in accounting systems, collect out-of-pocket expenses, place outbound calls to providers or guardians, review pre-registration lists for data discrepancies, validate insurance authorizations, handle cashiering and payment receipting
Seniority
Entry-level, operational IC