Customer Service Representative
Core
Account Coordinator ensuring strong customer relationships by processing orders, monitoring inventory, and resolving delivery issues for assigned accounts.
Role type
Account Coordinator
Builds
Order fulfillment and delivery logistics for assigned customer accounts
Domain
Chemical distribution / Supply chain
Deliverable
product features
Required skills
Order processing, Inventory monitoring, Customer communication, Problem solving, Multi-tasking, Basic algebra
Preferred skills
Fast-paced environment experience, Exceeding customer expectations
Responsibilities
Process customer orders, Partner with Sales Representatives to resolve product questions, Monitor inventory and delivery dates, Notify customers of delivery problems and provide alternatives, Coordinate with internal resources for rush requests