Sr Client Manager
Core
Primary point of contact managing a book of business for vertically aligned clients in the healthcare payer space, driving revenue growth, retention, and strategic account planning.
Role type
Senior Client Manager (Account Management)
Builds
Client relationships, revenue targets, and strategic account plans for mid-to-large enterprise healthcare payers.
Domain
Healthcare / Payer Services / Account Management
Deliverable
client delivery
Required skills
Client relationship management, revenue management, contract negotiation, risk mitigation, product optimization, business review leadership, financial acumen, strategic account planning, cross-functional collaboration, data synthesis, executive communication.
Preferred skills
Bachelor's degree, 5+ years in client management, deep knowledge of the payer space, experience with healthcare insurance companies, ability to influence VP/Executive leadership, travel readiness (30-40%).
Technologies
None explicitly listed as tools.
Responsibilities
Manage assigned book of business to achieve annual revenue targets; ensure client retention and facilitate contract negotiations; identify and mitigate risks such as volume decreases; drive revenue growth through product optimization and up/cross-sell opportunities; conduct client business reviews and account plans; advocate for client satisfaction and secure references.
Seniority
Senior, hands-on IC with strategic influence.