Loan Services Associate
Core
Lead the transition of global credit loan processing activities to a centralized operating model and establish KPI/SLA frameworks.
Role type
Senior Loan Operations Specialist (Process Transition & Operational Excellence)
Builds
Centralized loan processing operations and robust performance measurement frameworks
Domain
Financial Services / Credit Markets / Loan Operations
Required skills
Loan operations expertise, reconciliation management, transition planning, risk management, KPI/SLA framework design, workflow optimization, process improvement, stakeholder collaboration
Preferred skills
CLOs and/or broadly syndicated loans knowledge, Sentry platform experience
Technologies
Sentry
Responsibilities
Lead the transition of loan processing activities to a centralized model, develop and execute transition plans with timelines and risk strategies, implement KPI and SLA measurement frameworks, optimize workflows for efficiency and compliance, identify and implement process improvement and automation initiatives
Seniority
Mid-Senior, hands-on IC