Associate Director, Operational Change Management, Operations
Core
Drive operational process transformation, risk identification, and new product approval workflows for financial markets operations.
Role type
Senior IC operational change management lead
Builds
Systematic workflow artefacts, operational business requirement documentation, and technical solution transitions
Domain
Financial services (Equity Derivatives, FICC)
Required skills
Process transformation, operational risk management, project management, financial product knowledge (Equity Derivatives, FICC), AI/automation tools (Power Automate, Python), workflow documentation, Swift messaging
Preferred skills
Fluent Cantonese, innovative efficiency approaches
Technologies
Power Automate, Python, Microsoft applications, Swift messaging
Responsibilities
Challenge and refine existing processes in alignment with industry best practices, Identify operational risk & efficiency concerns, Author operational Business Requirement documentation, Work with technology teams to transition operational requirements, Plan and track project tasks and manage key stakeholders, Secure approval for process improvements from operations leaders
