Senior AI/ML Engineer
Core
Design and operate scalable conversational AI and virtual agent systems, translating cutting-edge research into production solutions for enterprise customers.
Role type
Senior IC AI/ML Engineer (Conversational AI & Agentic AI)
Builds
Virtual Agents engine, Generative AI systems, and Agentic AI architectures for global enterprise clients
Domain
Enterprise Customer Experience, Conversational AI, Generative AI
Deliverable
production ML models | product features
Required skills
System design, data structures, algorithms, software architecture, NLP, dialogue systems, distributed systems
Preferred skills
LLMs, fine-tuning, prompt engineering, multi-agent systems, agentic AI, voice AI, MLOps, reinforcement learning, RAG, vector databases
Technologies
AWS, cloud platforms, AI/ML frameworks
Responsibilities
Design and execute POCs for conversational AI, develop and maintain the Virtual Agents engine, deliver roadmap toward Agentic AI, own technical initiatives with cross-functional teams, collaborate with product teams to translate business requirements
Seniority
Senior, hands-on IC