Senior Machine Learning Engineer
Core
Architecting and deploying a unified orchestration layer for a hybrid vendor-internal chatbot ecosystem, managing state transitions, context sharing, and intent routing across distributed LLM frameworks to power customer-facing support experiences.
Role type
Senior IC Machine Learning Engineer (Generative AI / Conversational AI)
Builds
Production-grade AI-enabled customer support products (chatbots, Help Center, agent tooling) for Coinbase customers.
Domain
Fintech / Conversational AI / Generative AI
Deliverable
production ML models
Required skills
Python, LLMs, deep learning, LangGraph, LangSmith, Google ADK, Vertex AI, AWS Bedrock, NLP, information retrieval, system design, technical documentation
Preferred skills
Experience with multi-agent systems, human-in-the-loop practices, generative AI copilots
Technologies
LangGraph, LangSmith, Google ADK, Vertex AI, AWS Bedrock, LibreChat, Gemini, Glean
Responsibilities
Architect and deploy orchestration layers for state transitions and intent routing; Build production-grade Python services bridging ML research and customer products; Lead end-to-end execution of complex ML initiatives; Establish best practices for AI/ML development workflows; Mentor engineers on architectural integrity and modern AI/ML patterns; Conduct design reviews for security, scalability, and performance.
Seniority
Senior, hands-on IC