B3
Core
Provides outsourced operational and transactional business process support for clients, focusing on high-volume back-office tasks.
Role type
Mid-level operational support specialist
Builds
Routine back-office processes, data entry, order processing, and mailings
Domain
Financial services operations / Outsourced business process support
Required skills
Data entry, order processing, document verification, accounting support, administrative coordination, established procedure adherence
Preferred skills
Multi-skilling, on-the-job training, informal resource for colleagues, problem solving in atypical situations
Technologies
None stated
Responsibilities
Perform clerical or administrative work, complete work with limited supervision, provide informal guidance to junior team members, modify work practices to improve efficiency
Seniority
Mid-level, hands-on IC with some autonomy
