Soft Service Manager
Core
Lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment.
Role type
Senior IC Soft Service Manager
Builds
Safe, compliant, and efficient workplace environments for employees and visitors
Domain
Manufacturing / Semiconductor / Workplace Operations
Deliverable
physical/clinical work
Required skills
Vendor management, Stakeholder coordination, Workplace safety compliance, Operational best practices, Process improvement, Cost optimization
Preferred skills
Manufacturing experience, Semiconductor industry experience, Facilities management certification
Technologies
Artificial intelligence tools for cost review and proposal analysis
Responsibilities
Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services; Manage transportation for employees and visitors; Oversee cafeteria, pantry, vending machines, landscaping, indoor plants, and employee amenities; Manage employee dormitories; Oversee environmental health services including mosquito management; Partner with security team on operations, access control, emergency preparedness, and safety initiatives; Drive waste management, recycling, pest control, and sustainability programs; Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews; Support facility planning, workplace upgrades, layout changes, and infrastructure projects; Conduct audits to ensure compliance with safety, environmental, and operational standards.
Seniority
Senior, hands-on IC
