Mitarbeiter im L2 Support (m/w/d) Klinische Applikationen
Core
2nd Level Support for a modern hospital information system with medical device components, handling software configuration, error analysis, and customer requests.
Role type
L2 Support Engineer (Healthcare IT)
Builds
Hospital information systems and document management systems
Domain
Healthcare IT / eHealth
Deliverable
client delivery
Required skills
IT support experience, MS Office, structured communication, technical implementation knowledge
Responsibilities
Analyze software configuration and errors, process support tickets, communicate with internal and external customers via email and phone, provide consulting on document management systems, support technical implementations