Application Support Engineer
Core
Support enterprise applications and platforms enabling physical security services across Westpac sites.
Role type
Application Support Engineer
Builds
Reliable, secure, and high-performing services for physical security operations
Domain
Banking / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
incident investigation, troubleshooting, Windows Server administration, .NET technologies, Microsoft SQL Server, system integration, fault diagnosis, networking fundamentals, system hardening, security practices, IT service management (Incident/Problem/Change), Agile collaboration
Preferred skills
DevOps tooling, observability, monitoring platforms, continuous improvement
Technologies
Windows Server, .NET, Microsoft SQL Server, Jira, Confluence, Artifactory, SolarWinds, Splunk, Dynatrace, PagerDuty
Responsibilities
Maintain reliable and secure services, investigate and resolve production issues, collaborate with engineering teams and stakeholders, support incident and change management processes
Seniority
Mid-level, hands-on IC
