Assistant Manager (Career Opportunities)
Core
Lead operations and staff at a dog boarding facility, ensuring exceptional customer service, safety, and compliance while managing daily center activities.
Role type
Assistant Manager (Pet Care Facility)
Builds
Dog boarding services and guest care experiences
Domain
Pet care / Hospitality
Deliverable
product features
Required skills
Staff management, scheduling, customer service, conflict resolution, inventory management, financial reporting, compliance knowledge, computer proficiency, problem-solving
Preferred skills
Veterinary, boarding, or grooming experience; Associate or BS/BA degree
Technologies
Microsoft Office Suite, database applications
Responsibilities
Motivate, recruit, hire, train, coach, and counsel center staff; Schedule staff assignments; Monitor and respond to pet guest needs for safety and comfort; Resolve customer complaints; Maintain facility inventory and supplies; Assist with financial reports and bank deposits; Ensure compliance with labor laws (OSHA, EEOC, ADA); Serve as onsite manager in the General Manager's absence.
Seniority
Mid-level, hands-on IC