Veterinary Clinical Staff Manager (Full-Time) - Ralph Ave/Brooklyn, NYC (Relocation Assistance Available)
Core
Manage the support staff team (Veterinary Technicians and Assistants) to ensure high medical quality and excellent patient care in a 24/7 emergency veterinary hospital.
Role type
Senior IC clinical operations manager (veterinary support staff)
Builds
Emergency veterinary hospital operations and patient care workflows
Domain
Veterinary medicine / Emergency care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Veterinary technician credentialing, team recruitment and hiring, staff training and development, conflict resolution, payroll administration, performance management, schedule management, budget oversight, process improvement
Preferred skills
Leadership mentorship, cross-functional collaboration, data-driven decision making
Technologies
HRIS systems, scheduling software, payroll platforms
Responsibilities
Interview, hire, and train Veterinary Technicians and Assistants; oversee daily operations of the support staff team; manage payroll, benefits, and performance reviews; resolve interpersonal conflicts; optimize staff utilization and workflow; develop growth plans for team members; ensure compliance with state credentialing requirements.
Seniority
Senior, hands-on IC