Patient Services Assistant - Medical Oncology
Core
Administrative support for medical oncology practices, handling patient registration, scheduling, insurance verification, and financial collections.
Role type
Patient Services Assistant
Builds
Patient appointment schedules and accurate insurance/financial records
Domain
Healthcare / Medical Oncology
Deliverable
client delivery
Required skills
Customer service, medical terminology, written and oral communication, arithmetic calculations, task prioritization, multi-tasking
Preferred skills
Knowledge of medical terminology
Technologies
EPIC, MyChart
Responsibilities
Screen visitors and telephone calls; schedule patient appointments; verify insurance and collect co-payments; register patients and scan identification; manage referral work queues; route incoming faxes and messages to providers; assist with scheduling diagnostic tests and procedures; reconcile collected monies.
Seniority
Entry-level, limited supervision