Shift Supervisor
Core
Supervise car rental operations at airport and city stations to drive revenue growth, control costs, and ensure customer service excellence.
Role type
Shift Supervisor (Car Rental Operations)
Builds
Car and van rental services for individuals and businesses
Domain
Mobility / Car Rental
Deliverable
client delivery
Required skills
Financial target management, cost control, damage policy compliance, sales promotion, customer service, reporting, rostering, KPI tracking, communication, shift management, driving
Preferred skills
Supervisory experience, sales/retail background, Australian work rights
Technologies
None stated
Responsibilities
Assist Station Manager in exceeding financial targets and KPIs, control station costs within budget, ensure compliance with company damage policies, market and promote Europcar services, exceed customer service expectations, prepare daily/weekly/monthly operational and fleet performance reports
Seniority
Supervisory level, hands-on IC