Shift Supervisor
Core
Supervise car rental operations at airport and city stations to drive revenue, control costs, and ensure customer service excellence.
Role type
Shift Supervisor (Operations)
Builds
Car rental services and fleet management for individual and business customers
Domain
Mobility / Car Rental
Required skills
Financial target management, cost control, damage policy compliance, sales promotion, customer service, reporting, rostering, KPI tracking, communication, shift rostering, driving
Preferred skills
Supervisory experience, sales/retail experience, clear communication
Technologies
Reporting tools, rostering systems
Responsibilities
Assist Station Manager to exceed financial targets and KPIs, control station costs within budget, ensure compliance with company damage policies, market and promote services, exceed customer service expectations, prepare daily/weekly/monthly performance reports
Seniority
Mid-level, hands-on IC
