Customer Growth Solution Architect
Core
Strategic Solution Architect driving product adoption and implementation of Tricentis SeaLights (AI-based continuous testing) for enterprise customers.
Role type
Senior Solutions Architect (Pre-sales & Customer Success)
Builds
Tricentis SeaLights solutions for enterprise DevOps ecosystems
Domain
Software Quality Engineering / DevOps / Continuous Testing
Deliverable
production ML models | product features | client delivery
Required skills
DevOps, CI/CD, test automation, software quality practices, containerization, cloud platforms, programming languages (Java, JavaScript, Python, .Net, GOLang), modern DevOps tools, complex implementation strategy design, executive presentation
Preferred skills
SaaS environment experience, enterprise customer engagement at scale, coaching/mentoring, roadmap influence
Technologies
Docker, Kubernetes, AWS, GCP, Azure, Jenkins, GitHub Actions, Azure DevOps, GitLab CI/CD
Responsibilities
Support pre-sales efforts and articulate value proposition, deliver tailored product demonstrations, lead discovery calls to architect solutions, act as technical advisor for deployment and integration, oversee customer onboarding and implementation, troubleshoot issues and gather feedback, design customer-specific adoption strategies, partner on test optimization strategies, engineer creative solutions for technical challenges, contribute to best practices frameworks, coach and mentor team members, provide feedback to Product and Engineering teams, represent company in industry discussions
Seniority
Senior, hands-on IC with strategic consulting
