DevOps SE II - Developer Productivity
Core
Design, implement, and maintain secure CI/CD pipelines, build automation, and developer tools to improve engineering team productivity and streamline the SDLC.
Role type
Senior DevOps Engineer (Developer Productivity)
Builds
CI/CD pipelines, build automation systems, and distributed engineering tools for the Helpshift product suite.
Domain
SaaS / Developer Tooling / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
CI/CD pipeline design, containerization (Docker, Kubernetes), cloud platforms (AWS, GCP), Infrastructure as Code (Ansible, Terraform), UNIX administration, security integration in release workflows, observability instrumentation, complex system debugging, automation mindset.
Preferred skills
Python, Shell, Java, Clojure, IDE customization (IntelliJ, VSCode, Emacs), testing strategy design.
Technologies
Jenkins, Docker, Kubernetes, AWS, Google Cloud Platform, Heroku, Ansible, Puppet, Terraform, Clojure, Python, Shell, Ubuntu.
Responsibilities
Design and maintain secure CI/CD pipelines; integrate security into release workflows; optimize build times and developer workflows; develop scalable build tools and platforms; maintain backend infrastructure for Dev test environments; implement monitoring and logging for service health.
Seniority
Senior, hands-on IC
