Key Account Manager
Core
Serve as the daily point of contact and relationship manager for RXO's most important clients to ensure customer satisfaction and expand accounts.
Role type
Key Account Manager (Transportation Sales)
Builds
Customer accounts and sales volume for a transportation logistics network
Domain
Transportation logistics / North American freight
Deliverable
client delivery
Required skills
Negotiation, relationship management, sales strategy, industry knowledge, process adherence, data reporting, billing management
Preferred skills
Transportation sales experience, verbal and written communication
Technologies
Internal tracking and reporting systems
Responsibilities
Act as an advocate and liaison for top clients, negotiate rates and secure terms of sale, cultivate a core book of business, monitor and ensure accurate billing, update internal tracking systems, maintain industry and client needs understanding