Business Process Specialist -AHR ER
Core
Supports the City of Austin's Alcohol & Drug Testing (CDL) Program and Employee Relations team by managing databases, tracking referrals, ensuring regulatory compliance, and driving process improvements.
Role type
Business Process Specialist (HR Operations)
Builds
AIM on Target Employee Relations database, compliance reports, and process improvement initiatives for the CDL Program.
Domain
Public Sector / Human Resources / Compliance
Deliverable
dashboards & analysis
Required skills
Project management, data analysis, process improvement, regulatory compliance, report writing, database management
Preferred skills
Data entry, trend analysis, process documentation, advanced Excel/Access/Word
Technologies
Project planning software, AIM on Target database, Microsoft Office Suite (Word, Excel, Access)
Responsibilities
Maintain and support the AIM on Target Employee Relations database; Monitor CAIU referrals and track required actions; Review policies and regulations to ensure compliance; Assist with Employee Relations performance metrics; Recommend process improvements and best practices; Establish project schedules and communicate status.
Seniority
Mid-level, individual contributor