Finance Support Intern
Core
Answer customer inquiries via phone and email, route customers to appropriate departments, and maintain customer databases.
Role type
Customer support intern
Builds
Customer service interactions and database updates
Domain
Enterprise software / ERP
Deliverable
client delivery
Required skills
English (advanced), Microsoft Office, multitasking, organization
Responsibilities
Answer incoming calls and respond to customer inquiries, Provide support on call-backs, Direct customers to appropriate departments, Monitor customer feedback and escalate unresolved concerns, Help maintain and update customer databases
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