Finance Support Intern
Core
Answering customer calls and emails, providing support on call-backs, directing customers to appropriate departments, monitoring feedback, and maintaining customer databases.
Role type
Customer support intern
Builds
Customer service interactions and database updates
Domain
Enterprise software / ERP
Deliverable
client delivery
Required skills
English (advanced), Microsoft Office, multitasking, organization
Responsibilities
Answer incoming calls and respond to customer inquiries; Provide support on call-backs; Direct customers to appropriate departments; Monitor customer feedback and escalate unresolved concerns; Help maintain and update customer databases