Business Processing Technician
Hybrid
Core
Receive and organize customer data, respond to inquiries, and process data accurately within a CRM system to ensure customer satisfaction.
Role type
Business Processing Technician
Builds
Customer data organization and CRM account management
Domain
Insurance / Customer Service
Required skills
Data entry, CRM system usage, customer service, attention to detail, protocol adherence, Microsoft Office proficiency
Responsibilities
Receive and organize customer data, attach data to proper CRM accounts, respond to customer inquiries and issues, process data timely and accurately, follow established processes and procedures, support team members
Seniority
Entry-level