Sales Support Junior
Core
Support backend operations for account activation, product setup, and customer onboarding within a global cloud communication platform.
Role type
Junior operational support specialist
Builds
Customer accounts, email domains, number orders, and billing configurations
Domain
Cloud communications / Customer operations
Deliverable
product features
Required skills
Salesforce, Microsoft Office, account activation procedures, billing setup, sender configuration, price management, route updates
Preferred skills
Administrative experience, business operations knowledge, process improvement analysis
Responsibilities
Assist in account and product activation, support email domain and number ordering, configure free trial senders, manage user accounts, maintain billing addresses, review sender costs, support partnership team onboarding, evaluate internal processes
Seniority
Junior, entry-level IC