CareerPlan

Commercial Business Analyst Senior Specialist

Zagreb (Croatia)RemoteFull-time2026-06-30 → 2026-11-11

Core

Drive commercial performance, pricing strategies, and deal profitability through data analysis and strategic insights for a global cloud communication platform.

Role type

Senior Commercial Business Analyst

Builds

Pricing models, ROI analyses, market performance reports, and strategic recommendations for global markets.

Domain

Telecommunications / Cloud Communications (CPaaS)

Deliverable

dashboards & analysis

Required skills

Business analytics, advanced Excel, BI/data visualization tools, core business metrics (revenue, margin, churn), pricing and deal structures, risk and scenario analysis, process optimization

Preferred skills

Telecom/SaaS/CPaaS industry experience, CRM tools (Salesforce), B2B solution pricing knowledge, process automation implementation

Technologies

Excel, Power BI, QlikSense, Salesforce

Responsibilities

Run market and performance analysis to surface risks and opportunities; support pricing and deal decisions with data-driven insights; maintain BI data accuracy and build analytical models; contribute to cross-functional strategic projects; identify and implement process improvements; engage with internal and external stakeholders to align on priorities.

Seniority

Senior, hands-on IC