Coordinateur.trice de l'expérience client/Customer Experience Coordinator
Core
Coordinate client experience and facility operations at the A220 aircraft delivery center, serving as the primary point of contact for clients and VIPs during their stay.
Role type
Customer Experience Coordinator (Facility & Operations)
Builds
Client delivery experience, facility readiness, and operational support for the A220 commercial aircraft program.
Domain
Aerospace / Aviation
Deliverable
client delivery
Required skills
Client relationship management, facility operations coordination, inventory management, event logistics, administrative processing, stakeholder communication
Preferred skills
Experience in VIP/executive environments, hospitality or aviation background, proficiency in French and English
Technologies
Concur, internal tracking systems, digital display software, spreadsheet tools
Responsibilities
Supervise daily salon operations and client space setup; coordinate meals, seating, and event logistics; manage client onboarding and access credentials; handle facility maintenance orders and inventory; process vendor invoices and purchase orders; support VIP and government site visits.
Seniority
Mid-level, hands-on IC