Training and Development Officer - Human Resources
Core
Design, develop, and maintain instructor-led and online training courses, curricula, and learning solutions for a diverse workforce of 7,000+ public service employees.
Role type
Training and Development Officer (Learning & Performance Systems)
Builds
Instructor-led training (ILT) courses, e-learning modules, micro-learning content, and performance management workflows within Workday.
Domain
Public Sector / Human Resources / Learning Management Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Adult learning environment instruction, curriculum design, Workday Learning configuration, Workday Performance Management configuration, system testing, stakeholder collaboration, data management
Preferred skills
Workday Learning functionality implementation, Workday Performance Management support, functional/regression/UAT testing, business requirement analysis, Microsoft Office Suite proficiency
Technologies
Workday Learning, Workday Performance Management, Articulate Storyline, Adobe, SCORM, Microsoft Office Suite
Responsibilities
Design and update instructor-led training courses and facilitator/participant guides; Facilitate training courses in classroom or virtual settings; Plan and develop curricula for HR, OD, and leadership; Create and maintain online e-learning courses ensuring SCORM compliance; Evaluate and recommend new training programs; Monitor individual training performance; Create surveys and reports for client departments.
Seniority
Mid-level, hands-on IC
