ACD Operations Lead
Core
Lead operational deliverables for Aircraft Configuration Data (ACD) creation and Goods Receipt Blockage (GRB) management within the Repair Ordering Scope, ensuring on-time processing and resolving technical blockages.
Role type
Senior Operations Lead (Aviation Logistics)
Builds
Operational stability for ACD and GRB workflows across global FHS pools
Domain
Aviation, Maintenance, Logistics, Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root-cause analysis, SLA management, team coaching, stakeholder influence, data accuracy management, backlog mitigation, cross-functional collaboration, technical blockage resolution, performance monitoring, project management
Preferred skills
Engineering/Maintenance domain familiarity, Material Management knowledge, Skywise/Qlik Sense proficiency, database/dashboard tool development, autonomous work under pressure
Technologies
Skywise, Qlik Sense, Microsoft Office, Google Workspace
Responsibilities
Monitor daily operational backlogs for ACD and GRB activities; Ensure on-time ACD creation within 24 hours for returned components; Manage Goods Receipt Blockages by identifying and resolving issues within 24 hours; Ensure subcontractor quality compliance with SLAs; Manage team leaves, backup systems, and hybrid working arrangements; Maintain MIS data accuracy based on customer documentation; Interface with cross-functional leaders to resolve external customer challenges; Support onboarding and integration of new team members; Lead continuous improvement projects to optimize ACD activities and eliminate GRBs
Seniority
Senior, hands-on IC with team leadership
