Senior Air Operations Associate, Hanoi
Core
Manage complex airfreight operations and provide hands-on leadership to a small team in Vietnam.
Role type
Senior Air Operations Associate (Team Lead)
Builds
Airfreight shipments for global customers
Domain
Logistics / Supply Chain / Air Freight
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Air freight operations, team coaching, data accuracy, billing management, vendor/carrier performance monitoring, strategic initiative support, stakeholder relationship management
Preferred skills
Process improvement, problem-solving under pressure, proactive customer focus
Technologies
Flexport systems
Responsibilities
Coordinate end-to-end airfreight operations, resolve shipment exceptions, coach and mentor team members, maintain data accuracy and milestone updates, oversee billing accuracy and cost control, monitor vendor and carrier performance, support strategic initiatives, supervise a small team
Seniority
Senior, hands-on IC with leadership responsibilities