Technical Support Representative - H135 (Aircraft Maintenance Engineer License Required)
Core
On-site liaison providing real-time technical expertise, troubleshooting, and mission readiness support for the Airbus H135 helicopter platform to a strategic government customer.
Role type
Senior Aircraft Maintenance Engineer (Technical Support)
Builds
Ensures aircraft availability and operational safety for government customers
Domain
Aviation / Helicopter Maintenance / Defense
Deliverable
physical/clinical work
Required skills
H135 platform experience, aircraft maintenance troubleshooting, incident reporting, fleet data analysis, technical training development, AOG support coordination, regulatory compliance
Preferred skills
AME M1/M2 licensing, experience with multiple Airbus helicopter types, knowledge of Airbus WebTek tools
Technologies
Airbus WebTek, Microsoft Office, G-Suite
Responsibilities
Act as onsite technical support representative for assigned customer; troubleshoot problems and assist with repair requests; report customer issues into tracking databases; collect incident/accident information and prepare reports; provide AOG support; develop technical training schedules; review part replacements and recommend alternative solutions; identify service problem trends and develop procedures.
Seniority
Senior, hands-on IC