Field Support Representative - Colorado

US Remote💼 Full-time💰 $100,000–$100,000🗓 2026-09-08 → 2026-09-26

Core

Field support representative providing onsite and remote technical troubleshooting, logistics support, and training for Skydio's autonomous drone systems to commercial, government, and military customers.

Role type

Field Support Representative (UAS/Aerial Systems)

Builds

Skydio autonomous drone hardware and cloud operational software

Domain

Defense, Public Safety, Commercial Aerial Inspection, IoT

Deliverable

client delivery

Required skills

UAS operations and flight experience, technical troubleshooting, network optimization (WiFi mesh, cellular, point-to-point radios), IoT support, CRM usage, triage workflows

Preferred skills

Military/law enforcement background, FAA Part 107 certification, Salesforce/Jira experience, streaming API knowledge (WebRTC, REST)

Responsibilities

Provide onsite and remote technical support and diagnostics for drone hardware and cloud networks, troubleshoot C2 and networking issues, conduct on-site customer training, develop field support processes and escalation workflows, act as liaison between customers and internal product/engineering teams

Seniority

Mid-level, hands-on IC

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About Skydio

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.