Operational Excellence Training Benelux
Core
Designing and delivering training programs to develop competencies in pharmacy and parapharmacy teams across the Benelux region, supporting operational excellence and continuous improvement.
Role type
Senior Learning & Development / Training Specialist (Retail/Pharmacy)
Builds
Training modules, presentations, and operational best practices for retail pharmacy teams
Domain
Health & Wellness Retail / Pharmacy
Deliverable
product features
Required skills
Training program design, change management, stakeholder collaboration, instructional design, data tracking in HR systems, retail operations knowledge
Preferred skills
Pharmacy or parapharmacy sector experience, multilingual communication (Dutch, French, English), driving continuous improvement initiatives
Technologies
PowerPoint, LMS platforms
Responsibilities
Analyze training needs with store managers, develop and update training materials, plan and coordinate training sessions, deliver individual and group training, select appropriate training methodologies, track training progress and update competency matrices, contribute to continuous improvement of training content
Seniority
Mid-Senior, hands-on IC
