Patient Service Representative Boys & Girls Peds Full Time Days
Core
Greet patients, manage check-in/out, verify insurance, collect payments, and schedule appointments to ensure efficient clinic operations.
Role type
Front-desk Patient Service Representative
Builds
Patient intake workflows and appointment scheduling
Domain
Healthcare / Medical Office
Deliverable
product features
Required skills
Patient registration, insurance verification, payment collection, appointment scheduling, EMR data entry, phone triage, HIPAA compliance
Preferred skills
Medical office experience, multitasking in fast-paced environments, basic computer proficiency
Responsibilities
Greet patients and visitors, check patients in and out, verify and update patient demographic and insurance information, collect copayments and outstanding balances, schedule and confirm appointments, answer incoming calls, assist with registration forms, maintain patient confidentiality, resolve routine patient concerns, maintain reception area cleanliness