Remote Technical Customer Support - QA and Game Dev - 7/26
Core
Provide top-notch technical support to customers using a developer's platform, requiring 24/7 availability.
Role type
Technical Customer Support Agent (QA and Game Dev focus)
Builds
Developer platform services
Domain
Gaming industry / Game development
Deliverable
client delivery
Required skills
Technical Customer Support experience, Knowledge of digital marketplace platforms, Salesforce or CRM experience, Ability to gather and analyze technical data, Foundational understanding of scripting or programming concepts, Familiarity with quality assurance processes and testing methodologies relevant to game development
Preferred skills
Robust knowledge of game engines, 3D digital asset moderation experience, Deep understanding of the gaming industry, Being a gamer
Technologies
Salesforce, CRMs
Responsibilities
Provide technical assistance on a developer's platform, Analyze technical data, Moderate digital content (QA focus)
Seniority
Individual Contributor, T1 and Advanced level