Remote Technical Customer Support - QA and Game Dev - 7/26

PHL Remote, PHRemoteFull-time2026-07-15 → 2026-11-11

Core

Provide top-notch T1 and Advanced Technical Support to customers on a developer's platform, requiring 24/7 availability.

Role type

Technical Customer Support Agent (QA and Game Dev focus)

Builds

Developer platform services

Domain

Gaming / Game Development

Deliverable

client delivery

Required skills

Technical Customer Support, Salesforce/CRM, QA processes, technical data analysis, scripting/programming concepts, digital marketplace platforms

Preferred skills

Game engine knowledge, 3D digital asset moderation, gaming industry understanding, dual monitors setup, high-end hardware (i7, 32GB RAM, Nvidia 3080+), fast internet (100mb down/20mb up)

About modsquad

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great peop