Technology Specialist Co-op/Internship (Winter 2027)
Core
Provide first-level technical support to employees via a Service Desk, troubleshooting hardware/software, managing accounts, and assisting with network resources.
Role type
Service Desk Co-op/Intern
Builds
Enterprise IT support operations for a large institutional investor
Domain
Financial Services / Enterprise IT
Required skills
IT program enrollment, hardware/software troubleshooting, account management, network resource access, documentation, PowerShell scripting, Active Directory, Intune, vSphere
Preferred skills
Incident management, Office 365, ServiceNow, JIRA, SCCM, printer management
Technologies
Active Directory, Intune, NTFS, BitLocker, PaperCut, vSphere, PowerShell, ServiceNow, JIRA, SCCM, Office 365
Responsibilities
Handle Service Desk tickets (in-person, phone, remote), troubleshoot workstations/laptops/mobile devices, manage user accounts and permissions, assist with file/folder access, support patch management and software packaging, document technical solutions, shadow specialists on specialized tools.
Seniority
Co-op/Intern