Aftermarket Parts Sales Specialist
Core
Provide in-depth aftermarket parts sales support, serving as the focal point for customer inquiries regarding replacement parts for packaging and processing equipment.
Role type
Aftermarket parts sales specialist
Builds
Replacement parts, kits, and upgrades for primary and secondary packaging machinery
Domain
Industrial machinery / Packaging and processing equipment
Required skills
Industrial machinery parts sales, reading mechanical drawings, understanding bills of materials, customer relationship building, technical problem-solving, ERP system usage, Salesforce, Microsoft Office proficiency
Preferred skills
Bachelor's degree or two-year technical degree, 2+ years of industrial machinery parts sales experience in manufacturing, experience with Syteline or other ERP systems, experience with Salesforce
Technologies
Syteline, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Exceed company aftermarket part sales orders and revenue targets, research information to provide correct part and price information, evaluate machinery parts applications and research machinery drawings, provide post-sales follow-up, promote aftermarket machine parts by analyzing customer needs, manage the sales cycle, liaise between part sales and engineering, coordinate with international brokers for shipments, drive AM orders to assembly and manufacture, document reference material for the AM group, create and manage customer feedback systems, develop relations across departments
Seniority
Mid-level, hands-on IC