Aftermarket Parts Sales Specialist
Core
Provide in-depth aftermarket parts sales support, serving as the focal point for customer inquiries regarding replacement parts for packaging and processing equipment.
Role type
Aftermarket parts sales specialist
Builds
Replacement parts, kits, and upgrades for primary and secondary packaging, flexible packaging, and end-of-line packaging machinery
Domain
Industrial machinery / Packaging and processing equipment
Deliverable
product features
Required skills
Industrial machinery parts sales, reading mechanical drawings, understanding bills of materials, customer relationship building, analytical problem-solving, multi-tasking, Microsoft Office proficiency
Preferred skills
Syteline ERP experience, Salesforce experience, two-year technical degree
Technologies
Syteline, Salesforce, Microsoft Office
Responsibilities
Exceed company aftermarket part sales orders and revenue targets, research information to provide correct part and price information, evaluate machinery parts applications, provide post-sales follow-up, promote machine parts/kits/upgrades, liaise between part sales and engineering, coordinate with international brokers for shipments, document reference material for the AM group, create and manage customer feedback systems
Seniority
Individual Contributor, mid-level