Systems Engineer II/Voice Engineer
Core
Design, implement, maintain, and troubleshoot carrier-grade voice switching infrastructure, SS7 networks, and emergency 911 systems.
Role type
Mid-level Systems Engineer (Voice Infrastructure)
Builds
Production voice switching platforms, SS7 signaling networks, fraud management systems, and 911 PSAP solutions.
Domain
Telecommunications / Voice Network Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SS7 signaling, Session Border Controllers (SBC), VoIP deployment, LNP, voice-call-flow analysis, MetaSwitch provisioning, legacy switching platforms (DMS-100, DMS-10, Redcom, Mitel), fraud detection, root-cause analysis, system hardening, regulatory compliance (FCC, CALEA, Stir/Shaken)
Preferred skills
ITIL frameworks, Six Sigma, LEAN methodologies
Technologies
MetaSwitch, Adtran, SAS, Tekno, DMS PMdebug, CallTrak, DLOG, Viper, ClearIP
Responsibilities
Design and deploy voice switching infrastructure; manage SS7 Signal Transfer Points; optimize fraud-management platforms; engineer 911 PSAP systems; monitor system performance and lead outage investigations; configure and troubleshoot Session Border Controllers; implement security patches and hardening procedures; maintain technical documentation.
Seniority
Mid-level, hands-on IC