Sales Operations & CRM Manager (m/w/d) | GGW GmbH
Core
Ensuring efficient and transparent sales processes and supporting sales systemically by managing CRM and contract systems, providing structured sales data and KPIs.
Role type
Sales Operations & CRM Manager
Builds
Sales controlling, CRM workflows, data structures, and reporting dashboards
Domain
Insurance brokerage for German SMEs
Deliverable
dashboards & analysis
Required skills
Sales process knowledge, CRM system expertise, inventory management system experience, data structures and reporting understanding, cross-functional project work
Preferred skills
Industrial insurance experience, process analysis and optimization, data analysis
Technologies
CRM systems, inventory management systems
Responsibilities
Create and develop sales controlling; Analyze portfolio developments, customer gains/losses; Ensure data quality and master data maintenance for CRM and inventory systems; Coordinate with IT for system implementation; Analyze, document, and optimize internal sales processes; Support sales leadership on operational and strategic topics