Sr. Associate - HR Business Partner 5B
Core
Answer HR, payroll, benefit, and policy questions; resolve issues via phone, email, and tickets; implement system updates and database changes.
Role type
Senior HR Services Representative (HR Business Partner)
Builds
HR service solutions and process improvements for global enterprises
Domain
Human Resources / Business Services
Deliverable
dashboards & analysis
Required skills
Employee Lifecycle Management, Hiring, Human Resources Operations, Data Literacy, Business Process Management (BPM), Information Technology (IT), Insight Generation
Preferred skills
Data Visualization, Digital Business Strategy, Segregation of Duties, Internet Businesses
Responsibilities
Answer HR, payroll, benefit, and policy inquiries; resolve escalated tickets; drive escalation trends and process improvement opportunities; implement system and database updates; assist clients with IT navigation and access management; identify areas to improve communication and operational efficiency.
Seniority
Senior, hands-on IC
