Sales Team Support Specialist
Core
Provide specialized support to internal sales teams and distribution networks by handling complex cases, guiding on processes/systems, and facilitating issue resolution across multiple business areas.
Role type
Senior Sales Operations Support Specialist
Builds
Operational efficiency and service quality for sales force stakeholders
Domain
Financial Services / Insurance
Deliverable
dashboards & analysis
Required skills
Complex case analysis, Process optimization, Training content development, Stakeholder coordination, Technical/administrative support, Digital tool adoption
Preferred skills
Insurance product expertise, Change management, Data analysis, Presentation skills, Microsoft Office proficiency
Technologies
Microsoft Office (PowerPoint, Word, Excel)
Responsibilities
Analyze complex cases and recommend solutions; Design and deliver training sessions and reference tools; Identify pain points and recommend process improvements; Support senior sales leadership with documentation and information; Maintain expertise on sales processes and systems; Promote digital tool usage among the sales force.
Seniority
Senior, hands-on IC