Front Line Manager - F&A - I2C 4C
Core
Lead a team of 10-20 FTEs in managing complex billing processes, reconciliation, vendor invoicing, and dispute resolution for the Oil and Gas and IATA industries.
Role type
Senior Front Line Manager (Billing & Disputes)
Builds
End-to-end billing operations and dispute resolution workflows
Domain
Financial Accounting / Oil and Gas / International Air Transport
Required skills
Team Leadership, Billing Operations, Dispute Resolution, Accounts Receivable (AR), Vendor Management, Process Improvement, Data Analysis, MS Excel, Oracle ERP
Preferred skills
Industry experience in Oil and Gas or IATA, ACCA/CIMA certification
Technologies
Oracle ERP, MS Excel
Responsibilities
Manage and resolve complex billing processes including reconciliation and vendor invoicing; Oversee CPI metrics for timeliness and accuracy in invoice processing; Work with sales, billing, and finance teams to resolve disputes and prevent recurrence; Identify recurring issues and recommend improvements to billing and AR processes; Engage with clients and vendors to negotiate resolutions and maintain positive relationships; Prepare regular reports on dispute trends and resolution timelines.