Tech Lead - Enterprise Application ServiceNow N 4C
Core
Lead the design, development, and implementation of ServiceNow enterprise application solutions.
Role type
Tech Lead - Enterprise Application (ServiceNow)
Builds
Configured, customized, and integrated ServiceNow platform components for global enterprises.
Domain
Enterprise Application Development / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow Platform, Agile Methodology, Stakeholder Collaboration, Technical Mentoring, Requirements Gathering, Platform Configuration, Integration, Troubleshooting, Best Practices Adherence, Knowledge Transfer
Preferred skills
Advanced English (C1), Design Thinking, Risk Management, Executive Presence
Technologies
ServiceNow Platform
Responsibilities
Lead design, development, and implementation of ServiceNow solutions; Provide technical guidance and mentorship to team members; Collaborate with stakeholders to gather requirements and define project scope; Perform configuration, customization, and integration of ServiceNow platform components; Ensure adherence to best practices and standards in ServiceNow development; Troubleshoot and resolve technical issues in the ServiceNow platform; Conduct knowledge transfer sessions and training for end users and support teams.
Seniority
Lead, hands-on IC with mentorship responsibilities
