Front Line Manager - Supply Chain Management 4C
Core
Manage end-to-end Order-to-Cash (O2C) and Export Services processes, including order management, billing, collections, and cash application for global customers.
Role type
Front Line Manager, Supply Chain Operations (O2C)
Builds
Operational efficiency in order processing, invoicing, and collections for global enterprise clients.
Domain
Supply Chain Management / Order-to-Cash
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Order Management, Billing Support, Collections Management, Dispute Resolution, Cash Application, Team Leadership, SLA Management, SAP, Supply Chain Management
Preferred skills
Blue Yonder Space Planning, Kinaxis, O9 Demand Planning, Generative AI, Data Visualization, Financial Management
Technologies
SAP, Blue Yonder, Kinaxis, O9
Responsibilities
Execute end-to-end order processing from entry to cash application; Lead and mentor a team of O2C analysts; Manage global customer relationships and resolve complex payment exceptions; Ensure compliance with SOX and internal control standards; Monitor team performance against SLAs and KPIs.
Seniority
Manager, hands-on team lead