Director - Application Development 3
Core
Lead presales strategy and technical demonstrations for ServiceNow solutions, aligning business requirements with product capabilities to win new business and support sales teams.
Role type
Senior IC ServiceNow Presales Consultant / Director
Builds
ServiceNow solution proposals, technical demos, and commercial documentation for enterprise clients
Domain
IT Service Management (ITSM) / Enterprise Software Sales
Deliverable
product features
Required skills
ServiceNow platform architecture, presales qualification, business requirements analysis, stakeholder presentation, solution design, proposal development
Preferred skills
ServiceNow Systems Administrator certification, BSc/Masters in Computer Science or Engineering, experience with large-scale ServiceNow bids
Technologies
ServiceNow, ITSM, ITOM, HRSD, CSM, SecOps, Finance and Supply Chain modules
Responsibilities
Present ServiceNow solutions to clients using a value-led approach, assist sales personnel in customer qualification and needs analysis, assess strategic needs and determine gaps between requirements and product functionality, generate proposals with service components and pricing, evaluate ServiceNow products to enhance services, create compelling technical and commercial documentation, deliver hands-on product demos, provide technical leadership during client workshops and discovery sessions, collaborate with enterprise architecture teams for compliance
Seniority
Senior, hands-on IC with leadership responsibilities