Head of Regional Operations (f/m/d)
Core
Consolidate fragmented local IT operations across Europe, AMWA, and APAC into a unified regional structure, driving synergies and cost savings while maintaining service levels for offices, plants, and production sites.
Role type
Senior IC Head of Regional IT Operations
Builds
Regional IT operations organization, leadership teams, and standardized service delivery models
Domain
Industrial IT / OT-adjacent operations across Europe, AMWA, and APAC
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Large-scale multi-country IT operations leadership, IT operations restructuring and transformation, Vendor management and contract negotiation, Crisis management and incident response, SLA definition and enforcement, IT security and compliance, Stakeholder management with business unit leaders, Budget management and cost optimization
Preferred skills
Experience in industrial/OT environments (plants, quarries), ITIL framework expertise, Change management for organizational restructuring
Technologies
ITIL, Network infrastructure, Industrial IT systems
Responsibilities
Consolidate country-level IT teams into a coherent regional organization, Build and lead regional IT operations leadership teams, Manage onsite support and field engineering across offices and production sites, Negotiate and enforce SLAs with business units, Drive cost reduction through operational restructuring and vendor optimization, Establish unified incident management and escalation frameworks
Seniority
Senior, hands-on IC