Director of IT Operations
Core
Leading enterprise IT operations to modernize service delivery, ensure scalability, and enable business growth through automation and strategic partnerships.
Role type
Director of IT Operations
Builds
Scalable IT infrastructure, automated service models, and integrated systems for acquisitions
Domain
Enterprise IT Operations, Cloud Infrastructure, Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise IT operations leadership, Hybrid environment management, Cloud platform expertise, IT service management (ITSM), Mergers and acquisitions integration, Vendor management, Cybersecurity compliance, Budgeting and cost optimization, Distributed team leadership
Preferred skills
Azure cloud expertise, ITIL certification, PMP or PRINCE2 certification, Cloud or security certifications
Technologies
Azure, Hybrid environments, Cloud platforms
Responsibilities
Lead enterprise IT operations across infrastructure, cloud, networks, and end-user computing; Drive system reliability, scalability, and performance through operational discipline; Build trusted partnerships with Operations leaders to align IT with frontline needs; Modernize IT operations through automation and standardized workflows; Oversee service desk and end-user support to enhance employee experience; Manage key vendor relationships and lead IT operations budgeting
Seniority
Director, strategic leadership & team management