F&B Captain - The Club
Core
Supervise servers and manage front-of-house operations to deliver excellent guest service in a high-end restaurant setting.
Role type
Senior F&B Captain (Supervisor)
Builds
Guest dining experiences at Marina Bay Sands
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Team supervision, reservation management, table setup coordination, conflict resolution, shift scheduling, KPI achievement
Preferred skills
Hospitality degree, leadership training certification
Responsibilities
Escort guests to seats and direct them to tables, assist with table setup and equipment handling, handle telephone messages and reservations, supervise servers to ensure service standards, resolve customer concerns, support departmental goals and KPIs