MBS ASPIRE, Front Office
Core
Early-career talent program for developing future Front Office leaders through operational rotations and specialization in luxury hospitality.
Role type
Junior leadership track, Front Office (Hospitality)
Builds
Front Office operations, guest experiences, and operational efficiency for Marina Bay Sands
Domain
Luxury Hospitality
Required skills
Opera PMS proficiency, guest service management, team supervision, operational auditing, budget management, training delivery, conflict resolution, process improvement
Preferred skills
Leadership potential, growth mindset, adaptability, cross-functional collaboration, sustainability initiative championing
Technologies
Opera PMS
Responsibilities
Rotate across Front Office functions (Concierge, Guest Services, Room Control, Accounts, Night Audit), oversee daily operations and pre-shift briefings, conduct service and operational audits, manage manpower and budgets, design and deliver training programs, resolve guest concerns, and lead initiatives to enhance service excellence and efficiency.
Seniority
Junior, early-career leadership track