Operations Manager
Core
Manage day-to-day operations of a condominium property, ensuring high service levels for residents through direct supervision of Front Desk, Housekeeping, Event Coordination, Office Administration, and Landscaping functions.
Role type
Senior Operations Manager (Property Management)
Builds
Residential community operations and resident service delivery
Domain
Real Estate / Hospitality / Property Management
Deliverable
product features
Required skills
Operational management, multi-department coordination, staff supervision and training, resident relations, problem-solving, event coordination, quality control, conflict resolution, safety compliance
Preferred skills
Experience with senior living populations, Florida CAM License, hospitality background
Technologies
Microsoft Office Suite (Word, Excel, Outlook), web-based applications
Responsibilities
Supervise and schedule Front Desk, Housekeeping, Event, Office, and Landscaping teams; serve as primary point of contact for resident inquiries and complaints; coordinate resident events and community activities; monitor service quality and cleanliness standards; escalate safety or unresolved issues to management; maintain operational procedures and access control systems.
Seniority
Mid-to-Senior, hands-on management
